Privacy Policy
Amritsar Backpackers Hostel (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, booking platforms, or stay at our hostel.
1. Information We Collect
We may collect the following types of information:
-
Personal Identification Details: Name, gender, age, nationality, passport/ID details, contact number, and email address.
-
Booking & Payment Details: Reservation information, payment method, and billing details.
-
Stay-related Information: Check-in and check-out dates, preferences, feedback, and special requests.
-
Online Data: IP address, browser type, device information, and interactions with our website or booking platforms.
2. How We Use Your Information
Your information may be used for:
-
Processing bookings, check-in, and check-out.
-
Communicating important updates about your stay.
-
Improving our services and guest experience.
-
Fulfilling legal obligations, including guest record-keeping required by law.
-
Sending promotional offers or newsletters (only if you opt-in).
3. Sharing of Information
We do not sell or rent your personal data. However, we may share it in the following cases:
-
Legal Requirements: With government authorities as mandated by local laws (e.g., passport/ID verification).
-
Service Providers: With trusted third parties such as booking engines or payment gateways, strictly for processing reservations and payments.
-
Business Needs: In case of a business transfer, merger, or reorganization.
4. Data Security
We implement reasonable technical and administrative measures to safeguard your data against unauthorized access, loss, or misuse. While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain guest information only as long as necessary for:
-
Legal and regulatory compliance.
-
Providing services and resolving disputes.
-
Business and accounting purposes.
6. Guest Rights
You have the right to:
-
Access and request a copy of your personal data.
-
Request corrections or updates to inaccurate information.
-
Withdraw consent for marketing communications.
-
Request deletion of your personal data, subject to legal and regulatory requirements.
7. Cookies & Online Tracking
Our website may use cookies to improve user experience, analyze traffic, and personalize content. You may choose to disable cookies in your browser, though some features may not function properly.
8. Third-Party Links
Our website or booking platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Amritsar Backpackers Hostel
+919646463695